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Newsletter Readers Lose Attention

Eyetracking ResearchOnline writers, whether newsletters blogs or websites, take heed of the recent Sherpa eyetracking research.  The image shows online readers tire quickly of ads, called banner blindness. By the third viewing of a newsletter, readers ignore the familiar ad spaces and go straight to content.  What does this mean to us blog and newsletter writers?  Attention can be regained.  

Content is king (I sound like a broken record) and here’s the proof.  View the larger printable Eyetracking Image from Sherpa’s research.

Readers eyes just don’t go there on the third viewing.  They go straight to the content.  Sherpa research tells us:

  • 1st issue 80% readers at least scan the left ads
  • 2nd issue their scan drops to 40%
  • 3rd issue readers scan only a miserable 20%

All ad space succumbs to banner blindness. Sherpa’s report says there’s only one possible exception. The jury is out on video.  

Attention can be regained.  Three suggestions are given in their report: 

  1. Change the template to be familiar but not identical to previous layouts to encourage the eye to scan more of the page.
  2. Change the look and feel of ads - size, colour, text to graphic and vice versa.
  3. Increase ad rotation.  I suggest to client to have a half-dozen photos that fit a particular location and rotate them. Rotating is a no-brainer. They are all optimised, ready to go and just get switched. Keeps things fresh and your site looks updated.

I hear you Sherpa. I’ve got some work to do to my lower right sidebar. It’s been on my things to do list for 60 days.  I better get on it.  Will one of my readers nag me if it’s not done by the end of the month.

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2 Responses to “Newsletter Readers Lose Attention”

  1. So, Kath, if you have a website with affiliates and you are advising an affiliate where they should place your affiliate ad on their website, does Sherpa have any advice? Seems one should be encouraging affiliates to change the ad every 3 months too?

  2. Great question Lesley, I’d say that the majority of people who become an Affiliate have been on the hunt for Affiliate Programms, so would not have Affiliate ad blindness. It’s your casual shoppers or customers looking for other type info who would become blind to the ad areas if they were on the hunt! Make sense? Cheers, k PS I don’t have hard data to support my suspicions just a gut feeling based on user motivation. Why are they on your site? Affiliate are prowling for ways to make money for products they can recommend with conviction. What do you think?

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